Our call centre can be contacted at:

  • Claimants who live in South Africa can call the Trust’s call centre toll free number 080 1000 240
  • Claimants who live outside of South Africa can call the Trust’s call back number 00 27 10 500 6186.
    • Please note that when calling this number, it will sound like it is busy.
    • The call will then drop and then someone from the call centre will call you back. Depending on your mobile or landline network service provider, you might need to have some airtime to initiate the call.
    • Please note the call centre is experiencing high call volumes so the call back might not be immediate.

The call centre operates

  • MondayFriday from 7:30 – 19:30
  • Saturday from 8:00 – 13:00

Or you can email us:

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