24 June 2021

CALLS South Africa Lesotho Mozambique eSwatini Botswana Total
Calls received yesterday: 450 118 27 14 8 617
Calls received in total: 42,222 16,406 1,744 910 733 62,015
APPOINTMENT
Appointments made yesterday: 284 100 9 5 0 398
Appointments made in total: 25,006 5,426 845 606 324 32,207
LODGEMENTS
Lodgements completed yesterday: 182 139 18 4 0 343
Lodgements completed in total: 14k 13K 1,511 495 268 29,702
BENEFIT MEDICAL EXAMINATION (BMEs) MEDICAL CERTICATION PANELS (MCPs)
Today Total
45 6,269
Today Total
117 4,356
Legend
Calls per province Calls per country
Appointments per province Appointments per country
Lodgements per province Lodgements per country

Overview
Daily Cumulative as From 30 Nov '20
Web 75 15,221
SMS 0 134
Q&A Bot 0 6,110
Registrations 617* 62,018
Appointments (Lodgements) 642 27,828
Appointments (BMEs) 59 4,379
Lodgements 343 29,702
BMEs 45** 5,602
Medical Certifications: Living / Deceased 117 / 0 4,190 / 159
* Calls Registered for potential eligible claimants ** BMEs: M4 (by doctor's signature date)
Completed Lodgements - segments
  • Claimant Groups
  • Employment Status

Region Performance - Appointments vs Lodgements
Region Appoint Lodge
Lesotho 4,029 13,108
Eastern Cape 6,877 5,612
Free State 5,802 2,498
Gauteng 3,531 2,001
North West 3,078 1,954
Mozambique 845 1,511
KwaZulu Natal 1,521 1,088
eSwatini 606 495
Mpumalanga 554 479
Limpopo 293 304
Botswana 324 268
Western Cape 306 220
Northern Cape 62 164
Total 27,828 29,702
BME Sites
Medical Site BMEs completed
STILFONTEIN 934
WELKOM 781
CARLETONVILLE 707
MASERU 648
UMTATA 409
LUSIKISIKI 305
RUSTENBURG 266
KING WILLIAM'S TOWN 253
QUEENSTOWN 252
BUTHA-BUTHE 225
HLOTSE 201
BIZANA 193
JOHANNESBURG 149
BUTTERWORTH 143
QUTHING 140
WITSIESHOEK 138
TABLE VIEW 111
SEBOKENG 73
LYTTELTON 59
MOHALE'S HOEK 58
WITBANK 46
ULUNDI 34
GIYANI 31
MKUZE 12
LEBOWAKGOMO 26
MKUZE 25
NONGOMA 22
BRITS 19
DURBAN NORTH 19
KURUMAN 2
Total 6,269