23 April 2021

CALLS South Africa Lesotho Mozambique eSwatini Botswana Total
Calls received yesterday: 517 193 15 14 8 1,034
Calls received in total: 23,051 7,369 706 342 383 31,851
APPOINTMENT            
Appointments made yesterday: 161 16 5 3 0 185
Appointments made in total: 13,007 2,276 368 230 162 16,043
LODGEMENTS            
Lodgements completed yesterday: 104 173 18 3 1 299
Lodgements completed in total: 6,099 5,772 422 135 114 12,542
 
BENEFIT MEDICAL EXAMINATION (BMEs)   MEDICAL CERTICATION PANELS (MCPs)
Today   Total
50   1,876
 
Today   Total
0   1,389
Legend      
Calls per province   Calls per country
Appointments per province   Appointments per country
Lodgements per province   Lodgements per country
Overview
    Daily Cumulative as From 30 Nov '20
Web 265 10,486
SMS 1 118
Q&A Bot 61 4,696
Registrations 747* 31,853
Appointments (Lodgements) 314 15,036
Appointments (BMEs) 102 1,007
Lodgements 299 12,542
BMEs 50 1,876
Medical Certifications: Living / Deceased 0 / 0 1,250 / 139

* Calls Registered for potential eligible claimants

Completed Lodgements - segments

  • Claimant Groups

  • Employment Status

Region Performance - Appointments vs Lodgements
Region Appoint Lodge
Lesotho 2,276 5,772
Eastern Cape 3,325 2,456
Free State 3,711 1,096
North West 1,830 981
Gauteng 1,942 717
Mozambique 368 422
KwaZulu Natal 542 354
Mpumalanga 270 206
Limpopo 158 148
eSwatini 230 135
Botswana 162 114
Western Cape 180 71
Northern Cape 42 70
Total 15,036 12,542
BME Sites
Medical Site BMEs completed
WELKOM 478
STILFONTEIN 466
CARLETONVILLE 236
BIZANA 177
KING WILLIAM'S TOWN 159
RUSTENBURG 90
JOHANNESBURG 82
TABLE VIEW 60
QUEENSTOWN 48
LUSIKISIKI 28
SEBOKENG 24
MASERU 11
LYTTELTON 9
BRITS 7
UMTATA 1
Total 1,876